Best Foot Coaching Privacy Policy 

This privacy policy sets out the basis on which I process your personal data. By providing your personal data to me you are consenting to the practices as described in this policy. You have a right to be informed of the fair processing of your personal information and this policy is intended to fulfil that right.

 

Data I collect and for what purpose

When you first enquire about my services I will collect your name, email address and phone number and any other information you choose to provide in order for me to be able to make contact with you and discuss your interest in my services.

When you book your first session with me, I will send you a Consultation Form asking you for further information which will include, your name, address, date of birth, contact number, occupation, GP name and address, name and contact number for next of kin, details of any medical conditions and prescribed medication, reason for your visit and other relevant health information.

I use the Consultation Form during your first appointment to collect data about your emotional well-being, the reasons for your visit and any other information that you may want to share with me.

During the course of further sessions, I will also make notes of relevant information that you provide to me. I make these notes so I can provide my services to a safe and professional standard and for safeguarding reasons.

 

Confidentiality and disclosure

All information you provide to me is confidential and I do not share it with any third party unless I am required to do so by law or if circumstances arise which potentially affect your personal health and safety or the safety of other persons. Please note that the sharing of anonymised case histories with supervisors and peer support groups is not a breach of professional confidentiality.

 

Storage of data

I am required to hold your details and session notes on file for eight years. They may be kept in hard copy and/or computer. This information will be kept securely in accordance with data protection guidelines. You are entitled to a copy of this information and access should be requested in writing. You have the right to data portability in that you may obtain and reuse your data for your own purposes across different service providers. I will not release information we hold about you to any third party unless you give your explicit consent or unless I am required to do so by law or I deem it necessary for safeguarding purposes (please see Confidentiality and Disclosure above).

 

Changes to this policy

I reserve the right to modify this privacy policy at any time in accordance with current legislation. Changes will take effect immediately upon their posting on the website.

 

Contact

In accordance with your rights under data protection law if you would like to access, correct or amend any personal information we hold on record about you or register a complaint please contact me at bestfootcoaching@yahoo.com

You may contact the Information Commissioner’s Office via phone (0303 123 1113) and website address (http://www.ico.org.uk) if are not satisfied with how I handle any request regarding your data.

 

This policy was updated in September 2024